Tenant Assisted Inspections Now Available on IM

With governments enforcing nation-wide lockdowns and social distancing in response to COVID-19businesses have experienced major interference with their day to day operations. No one is certain of when things will return to normal.  

So now is the time to rethink the What, Why and How of the things we do. Our Product and Development Teams have done exactly that – they have created a solution to help property managers adapto current challenges – you can now complete Tenants Assisted Inspections (TAI) using Inspection Manager 

With our Tenant Assisted Inspections feature, you can show landlords and tenants that you are still being proactive in your role as a property manager. You will be able to meet their needs and keep yourself, them and everyone around you safe from unnecessary exposure. 

Find out Tenant Assisted Inspections works – view our training video and download our guide for IM users and guide for Tenants.

There are two simple things you need to do before our support team can activate Tenant Assisted Inspections on your account: 

1. Make sure the ‘Enable email’ setting is switched to “ON” for your office (this can be checked by anyone with Office Manager access) 

2. Add our email addresses to the SPF records for your office email domain 


For more information on how to add this, please click here. Once you completed the email setup, click here to request activation of the TAI feature.

If you are currently not an Inspection Manager user, you can sign up for a free 30-day trial here. And if you have any questions or concerns, don’t hesitate to contact our support team. 

We recognise that times are going to get tough before they get better. What matters is that we are all helping each other to get through it – so we’re offering our Tenant Assisted Inspection feature as a free add-on for all P100 plans and above. 

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